How Can We Help Today?
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment. If you have not received tracking information within 3 business days, feel free to email us.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on the return process, including condition requirements and how to initiate a return, please visit our Return Policy page.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the equipment you prefer. Check our Return Policy page for complete details.
How do I choose between different equipment categories?
Consider the space you have available and the activities that fit your routine. Product pages include detailed dimensions, weight capacities, and feature breakdowns to help you compare basketball hoops, smith machines, golf simulators, and more.
Do your products require assembly?
Most of our equipment, including basketball hoops, smith machines, and pilates reformers, will require customer assembly. Each product listing notes what is included and any tools or steps involved so you can plan ahead.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Replies
Every email is answered within 1 business day so your questions never sit waiting.
Secure Shopping
Your payment and personal information are protected by industry-standard encryption at every step.
30-Day Returns
Not the right fit for your space? Our return policy gives you 30 days to decide, backed by our Return Policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.